Hunting money launderers? There’s AI for that

By Dean DeChiaro

Encouraged by a recent green light from regulators, the financial services industry is exploring new ways of using artificial intelligence to help them comply with banking regulations and to better detect fraudulent transactions used by criminals and terrorists.

This move toward new approaches to banking compliance comes despite growing concern that more government scrutiny could force the United States to fall behind similar efforts already underway overseas.

Last December, federal regulators, including the Federal Reserve System’s board of governors and the Federal Deposit Insurance Corporation, issued a joint statement encouraging the industry “to consider, evaluate and, where appropriate, responsibly implement innovative approaches” to detect money laundering operations and terrorist financing.

“The agencies realize that private sector innovation, including new ways of using existing technologies or adopting new technologies,” such as artificial intelligence, “can help banks identify and report money laundering, terrorist financing and other illicit financial activity by enhancing the effectiveness and efficiency” of their compliance programs, the regulators said.

The go-ahead resulted in a flurry of activity by banks, consulting firms and fintech companies, all of which are seeking less expensive, more streamlined ways to monitor banking transactions for possible money laundering, the cost of which has risen to roughly $25 billion per year since new compliance requirements were put in place following the Sept. 11 terror attacks.

Tim Mueller, the managing director for global investigations and compliance at Navigant, a Chicago-based consulting firm, said the current enthusiasm reminds him of the late 1990s, when he was advising banks on how to enhance their businesses using the World Wide Web.

“Although you could make some pretty significant arguments that AI is going to be bigger than the internet,” said Mueller, who gave a presentation on Navigant’s efforts to harness the technology at the annual meeting of the World Economic Forum last month in Davos, Switzerland.

“It’s kind of impossible to ignore,” he added. “If you don’t start to understand how AI can help you serve your clients better, […] you’re going to be out of business and irrelevant in the very near future.”

Still, the industry is proceeding with caution. While banks and their partners feel emboldened by the December notice from regulators, they remain wary of its stipulation that banks may not be fully exempt from punishment if pilot programs expose existing gaps in their compliance operations.

“If I’m an institution, that makes me a little nervous,” said David Stewart, who leads the financial crimes and compliance division at SAS, a North Carolina-based software company.

“Some of the things we’re doing with our clients in Hong Kong are substantially more innovative than what our clients have an appetite to do in the United States because they feel they’re under such heavy regulatory scrutiny,” Stewart said.

Increasing efficiency

In partnership with Ayasdi, a Silicon Valley-based machine-learning company that has also worked with Citibank and HSBC, Navigant is seeking to challenge the traditional means of weeding out possible money laundering when monitoring a large number of transactions, which Mueller described as “pretty dicey.”

Currently, transaction monitoring typically scrutinizes a limited data set and relies heavily on humans trained to spot red flags. Transactions are segmented by broad categories such as a client’s business type, location or risk level as determined by the bank, which allows significant data to fall through the cracks.

The strategy tends to result in a high number of false positives — normal banking behavior initially flagged as suspicious. According to Mueller’s presentation at Davos, an estimated 95 percent of alerts generated in the first phase of a transaction review are found to be false-positives, and 98 percent of alerts do not lead to the filing of a suspicious activity report.

Enter Ayasdi, which used artificial intelligence to mine four years’ worth of transaction data belonging to two of Navigant’s clients, Scotiabank of Canada and Intesa Sanpaolo of Italy, for instances of possible money laundering.

Instead of analyzing transactions using 20 or 30 categories, the banks were able to see data generated across 500 data points, said Alex Baghdjian, Ayasdi’s financial services strategy lead. False positives plummeted as a result, while the number of alerts that were chosen for further review rose.

“Not only were we able to get rid of the noise — all these alerts that were non-productive — but we also identified all these new areas of risk that were being escalated,” said Baghdjian. “Not only did we increase efficiency, but we drastically increased effectiveness as well.”

Navigant and Ayasdi aren’t alone in their pursuits. Bigger banks like WellsFargo are also experimenting with machine learning in the anti-money laundering sector. But firms are reluctant to charge too far ahead, lest they run afoul of regulators grappling with the promise and pitfalls of artificial intelligence.

“It’s not an industry that lends itself to being first movers,” said Mueller.

Regulatory woes

The December notice by regulators, which struck a largely optimistic tone while still warning banks against getting greedy, is just one recent sign the government is growing more curious about, and yet suspicious of, new innovation in compliance procedures. And it follows a larger trend in fintech: The industry’s rapid growth is prompting regulators to closely track innovation that could change forever the way Americans bank.

For instance, the Federal Reserve Bank of New York on Friday launched a 10-member “Fintech Advisory Group” of bankers, attorneys and academics in order to “establish clear points of contact with senior representatives and thought leaders” in the fintech industry.

The group, which is scheduled to have its first meeting next Monday, “will also gather insights that may inform our interaction with market participants and institutions, our training and hiring efforts, and the application of innovative approaches for internal business use,” said Kevin Stiroh, executive vice president and head of the supervision group at the New York Fed.

The move marks a departure for the Federal Reserve System as a whole, which has historically taken a hands-off approach to fintech innovation compared with other banking regulators.

Other regulators are taking on their own initiatives. The Office of the Comptroller of the Currency and the FDIC have both signaled they’re willing to work with fintech innovators, and the Consumer Financial Protection Bureau recently proposed a “regulatory sandbox” in order to allow companies to experiment with new financial products without needing to worry about breaking the law.

Still, the stakes are higher when it comes to anti-money laundering, and firms have trained a nervous eye on the December notice’s condition that U.S.-based firms would not “necessarily” face penance for past violations uncovered by current experimentation. For Stewart of SAS, the U.S. regulatory stance stands in stark contrast to what he considers more lenient approaches by the United Kingdom and Singapore.

“It’s great that the regulators are putting these advisories out there,” he said. “But if we want to continue to be competitive within the financial services industry, our institutions can’t be at a disadvantage.”

How Wells Fargo Uses AI, Biometrics To Fight Money Laundering

Digital banking customers of today aren’t looking for the bank with the newest features — they’re looking for the bank that can keep their data safe. Any security mishap can send customers to one of the other digital banking apps that are ready and waiting for them.

In the new Digital Banking Tracker™, PYMNTS examines the ways digital banking is changing as security measures grow more stringent, and challenger banks look to amass more customers.

Around the Digital Banking World

One such brand looking to expand within the next year is German challenger bank N26, which is seeking to branch out of its native Europe and into the United States. Following a funding round of approximately $300 million, the fully digital bank is aiming to compete with both U.S. incumbents and challengers by the end of 2019. The challenger’s expansion comes as banks around the world are launching platforms of their own, including financial institutions (FIs) in Thailand and the Philippines.

Thailand’s United Overseas Bank, for one, is opening a fully digital brand this year called TMRW. The digital bank is designed to target millennial consumers who are more comfortable using digital services, and comes equipped with live chat features to support digitally native conversations.

Meanwhile, several global scandals have brought the importance of anti-money laundering (AML) protections to the forefront. The more than $220 billion money laundering scandal involving Estonia-based Danske Bank continues to affect the global banking world. Several banks, including Germany’s Deutsche Bank, are caught in the crossfire, with their own AML protections coming under scrutiny from German regulators.

Tapping into Emerging Tech: How Wells Fargo is Fighting Fraud

To protect against the rise of money laundering and digital fraud hammering banks, many are turning to new technologies to stem the tide. Wells Fargo, for one, is using artificial intelligence (AI) and biometric authentication tools in combination to track patterns that human analysts overlook, according to Chuck Monroe, head of AI enterprise solutions for Wells Fargo.

“We’re using AI to go through and look across the internet, including the deep dark web, [for] signals that would apply to a particular AML situation,” Monroe said in a recent interview with PYMNTS. “There are lots of opportunities in the AML space to leverage AI to look much [deeper], because no human could do that level of investigation.”

To learn more about how Wells Fargo is using AI and biometrics for AML, take a look at the Tracker’s feature story.

Deep Dive: Digital Banking and Anti-Money Laundering

As the banking world gets more digital and interconnected, many banks are starting to worry about money laundering. Take the banks that were engaging in routine business with Danske Bank, for example. Several of those banks are now being examined by regulators to ensure that they’re staying compliant with AML rules to keep launderers out.

That said, the digital banking world is expanding quickly, which means that banks across the globe need to keep a careful eye on the methods they’re using for AML and other fraud protections. To find out how banks are upgrading their security, take a look at the Tracker’s Deep Dive.

About the Tracker

The Digital Banking Tracker™, in collaboration with Feedzai, brings the latest news, research and expert commentary from the FinTech and consumer banking space. It also includes a provider directory that features the rankings of more than 250 companies serving or powering the digital banking sector.

Accenture Ventures links up with AI firm Quantexa to tackle money laundering, credit risk

John Davis and Sean McMahon

Accenture Ventures has taken a minority stake in data analytics firm Quantexa. The investment will spur Quantexa’s artificial intelligence-based network analytics and entity resolution technology. The solution will integrate with Accenture Applied Intelligence to aid Accenture clients in finding new, actionable insights. The collaboration will also enable the detection of financial crime.

Accenture plans to combine its own technology with Quantexa’s network analytics technology to develop AI-enabled solutions to detect money laundering, credit risk and provide customer insights. Accenture will use its Financial Crime Analytics Utility to refine Quantexa’s network analytics modeling.

“Accenture is committed to employing innovative techniques to help our clients tackle complex issues such as money laundering,” said Adam Markson, managing director, Accenture Finance & Risk Services. “By investing in Quantexa and combining our expertise, we are equipping our clients with new technologies and approaches to solving the most pressing data issues. Furthermore, the strategic alliance further enhances our Financial Crime Analytics Utility, which will help prevent the movement of illicit funds that enable real world issues, including human trafficking and drug crime.”

London-based, Quantexa applies leading-edge analytics and big data to identify difficult-to-detect customer connections and behavior. Quantexa’s technology has successfully detected potential money-laundering activity via the analysis via network analysis.

“We are delighted to be working with Accenture to deliver and scale our technology to help solve our clients’ biggest data challenges,” said Quantexa CEO Vishal Marria. “Creating context is critical in investigations to help clients connect the dots in their data, allowing them to see the complete picture and make better decisions.”